Privacy Policy

At The Parlour your privacy is highly important to us and for that reason we have structured an in depth policy below to explain how your data is collected and stored by us. In an effort to ensure that your data always remains safe, we regularly update and amend the below policy. To make sure that you stay up to date with how your data is used by us, please refer back to this page regularly. 

1.0   How your data is collected

Your personal data is only collected by us when you choose to contact us via our website or when you subscribe to our email newsletters. By submitting your personal information to us, you agree to the transfer, storing and processing of your personal information. If you contact us by telephone, a recording of the call may be held for training and monitoring purposes.

2.0   What data is held by us

 By contacting us on the provided email addresses you are giving us access to your personal data such which may include

·      Your email address

·      Name 

·      Contact number

·      Address 

·      Any further information that you voluntarily provide ie- potential booking details for an event.

3.0   How your data is used by the Company

Information that you provide may be shared between all staff within The Parlour ltd to enable us to fulfil the contract that you are initiating by contacting us or booking our services. When you contact us, a record of your correspondence may be held to be referred back to in the future.

4.0   Sharing of your information

Your data will never be shared with other companies or Third Parties for sales purposes however, your data will be shared with our core service providers and third parties that are necessary for our business to function for example, IT systems support. Your data may also be shared with the police or emergency services in the case of a problem or investigation. 

 Based on your data not being shared, if you would like to receive news or contact us regarding Hadley’s Ice Cream you must do this through www.handmadeathadleys.co.uk. 

5.0   Duration your data is held for

Your data is used for the duration of your correspondence with us and is then further held for a following two years. If you would like to unsubscribe from our mailing list, please let us know. On notification of this all of your held data will be deleted from our database.

6.0   Storage of your data 

The data that you submit is held on a secure server, of which we use strict procedures and security features to limit any unauthorised access.

 7.0   Your rights

 You have the right to request to access the personal information that we hold on you at any time